Team Leader (Call Center Management - Global Prepaid Operations)
Riverton, UT
American Express
Team Leader (Call Center Management - Global Prepaid Operations)
Purple, Inc.
Assoc Vice President and Head of Customer Care and Contact Center Operations
Automobile Club of Southern California
ERS Call Center and Dispatch Operations (Various Positions)
AAA Northern California, Nevada & Utah
Site Manager (Draper Contact Center)
AAPC
Operations Manager, AAPC Service Center (Call Center)
AAA Northern California, Nevada & Utah
ERS Call Center and Dispatch Operations (Various Positions)
American Express
Senior Project Analyst and Channel Manager
Purple, Inc.
Sr. Director and Head of Customer Care and Contact Center Operations
Purple, Inc.
Director, Customer Service and Contact Center Operations
AAA Northern California, Nevada & Utah
Contact Center Supervisor and ERS Operations Manager
Phillips Jr College
University of Utah