AVP, Operations Consultant, Call Center Operations
Charlotte, North Carolina
Bank of America Merrill Lynch
AVP, Operations Consultant, Call Center Operations
Bank of America Merrill Lynch
VP, Incident and Change Management Consultant
Bank of America Merrill Lynch
Operations Manager, Global Investments and Wealth Management
North Highland
Performance Monitoring Lead (05 and 2016 –Present)
Bank of America Merrill Lynch
Production Services Lead Bank of America (Global Technology and Operations)
Bank of America
Operations Consultant
Bank of America
Business Banking Client Services (Consultant)
Apex Systems
UAT Lead and Business Analyst and PMO
Johnson C. Smith University - JCSU
Strayer University-North Carolina
