Tantrum Global
Founder
Blendcore
Partner
Optima Partners
Practice Director | Customer Experience and Innovation
Optima Partners
Practice Director | Design and Transformation
NFU Mutual
CX and Voice of Customer Progamme Lead | Blendcore
Affinity Water
CX and Journey Transformation Lead | Blendcore
Optima Partners
P and T Director - CX and Innovation
Ignata
Managing Partner | Ignata Consulting
Atos
Senior Consultant - Associate (Utilities)
Anglian Water Services
Future Service, Marketing and CX Transformation Lead
University of Cambridge
Saïd Business School, University of Oxford
Stanford University