Emory University
ITSM Service Manager
STI Knowledge
ITSM Consultant and Trainer and Business Development Manager
AHEAD
Delivery Manager
Macy's Technology
ServiceNow Platform Owner and Service Management Practice Manager
CCN
ITSM Consultant and ITIL Trainer
AXELOS Global Best Practice
ITIL4 Contributing Author
StrongIntel
Principal, Part Owner
Third Sky, Inc.
Director, ITSM Education Practice
Benchmark Brands
Product Manager
Elementum SCM
Sr. Customer Success Mgr. and Implementation and app development
Indiana University Bloomington
