The Gores Group
SVP Services Operations, Customer Support
NICE
VP, Global Customer Support
Nortel Networks
Channel Manager- Partner Enablement (BT-)
Advantage Point Solutions
SVP Customer Service and Support
Nortel Networks
VP Customer Support and Field Operations
Aspect Software
VP Global Support and Service Delivery
Nortel Networks
Various- Field Engineer; (PMI and PMP) Project Manager; District Manager, Director Customer Services
Northeastern University
New England Institute of Technology
