General Motors
Assistant Account Manager - OnStar
General Motors
Director - OnStar Call Center Operations
Continental Airlines
Executive Leadership Development Program
Shanghai OnStar
Director, Shanghai OnStar Subscriber Services (JV of General Motors)
General Motors
Manager - OnStar Call Center Performance
Intuit
Group General Manager, Customer Success Operations
General Motors
Director - GM Contact Center Operations
General Motors
Manager - OnStar Emergency Services
General Motors
Strategic Alliances Manager
General Motors
Director, Customer Experience Program Management
University of Michigan - Stephen M. Ross School of Business
Northwood University - DeVos Graduate School
University of Virginia - Darden Graduate School of Business Administration