UOB
Head, Call Centre
marcus evans Group
Sales Director
HSBC Global Service Centre
Head of Academy (Customer Telephony Services-UK Operation)
United Overseas Bank Limited
Head, Customer Centric Strategic Initiatives
UOB
Head, Customer Advocacy and Service Quality
The Asian Banker
Director – Special Projects (Financial Services Industry)
Citi
Head, Retail Banking (Pre-PDO), Country Collections
INTI International University & Colleges
University of Auckland