Senior Consultant -Ecrm and Call Center Consulting
north falmouth, massachusetts, united states
Verizon Enterprise Solutions
Senior Consultant -Ecrm and Call Center Consulting
DMC Associates
Owner and Principal Consultant
Driva Solutions, LLC
Vice President - Contact Optimization, Performance Optimization
Consulting Concepts & Innovations
Vice President Operations - Contact Centers
Ripon College
University of Virginia
Syracuse University
