Palo Alto Networks
SRE Incident Manager
Palo Alto Networks
Information Technology Operations Manager
EMC
Senior Technical Customer Support Engineer
EMC
Customer Technical Support Engineer
EMC
Senior Enterprise Support Engineer
EMC
Senior Enterprise Escalation Manager | Technical Customer Support
Leadership for Customer Technical Escalation Management in the San Francisco Bay
Founder | Customer Technical Escalation Manager
California Polytechnic State University-San Luis Obispo