itSMF USA
ItSMF USA President-Elect
Allstate
ITSM Process Architect and Consultant
Argonne National Laboratory
Sr. Business Analyst Service Management
Allstate
Manager Service Management Governance
Argonne National Laboratory
Servicenow Product Owner and Senior Business Analyst
Allstate
IT Service Management Process Consultant and Owner
itSMF USA
President
Argonne National Laboratory
Sr. Business Analyst - ServiceNow Platform
Allstate
Sr. Systems Engineer
Loyalist College