Nijenrode Business University
University Lecturer
University of Amsterdam
Junior Assistant Professor
Kifid (Klachteninstituut Financiële Dienstverlening)
member of the Board of Dispute resolution Counsil
Vrije Universiteit Amsterdam (VU Amsterdam)
Associate Professor
Utrecht University
professor
Nelson Mandela University
professor
Utrecht University
Vrije Universiteit Amsterdam (VU Amsterdam)
Erasmus University Rotterdam
