Integrated Customer Solutions
Founding Partner and Managing Director
Afiniti.com
Vice President Global Delivery
Genesys
Director P.S. for AI Strategy and Predictive Routing
ABV ROOK GROUP LTD.
Corporate IT Director
Genesys
Omnichannel Analytics
Afiniti.com
Vice President Of Product Management, Airo
Verizon Enterprise Solutions
Executive Director
Avaya
Avaya Contact Center Business Lead at J.P. Morgan Chase
IBM
Consultant
Computer People Inc
Consultant
University of Sunderland
St. Aidans
Heriot-Watt University
