Vice President Customer Service and Call Center Operations
Voorhees Township, NJ
Cox Communications
Vice President Customer Service and Call Center Operations
Wilmington University
Adjunct Professor - MBA college
Medical Guardian
Vice President of Operations
Dun and Bradstreet
Sr. Vice President; Telesales Operations
Barclaycard
Call Center Development (Contracted consultant)
PayPal
Director; Customer Success North America
USM
Vice President; Service Center Operations
Comcast
Vice President Customer Service Operations; New Product Development and Deployment
Swift Capital
Executive; Customer Experience and Sales
Wilmington University
University of Phoenix
Florida Atlantic University
