Tailor Ideas
Caledon Consulting
Independent Consultant
Zift Solutions
Chief Customer Officer
Get Lift Agency
Chief Executive Officer
Uberflip
Vice President of Professional Services
RBC
Director, Client Experience Design and Insight
The Shop Creative Solutions
Director of Business Development and Client Success
CSPN - Customer Service Professionals Network
Director CX Consulting
Schulich Executive Education Centre (SEEC)
Instructor at (SEEC) Schulich School of Business
Quarry
Practice Lead (SiriusDecisions), Curve Jump Innovation
Ryerson University
Stanford University